Dr. Kelly Hill has always known she wanted to be a veterinarian. She graduated from Davidson College and earned her veterinary degree from the University of Illinois College of Veterinary Medicine. She spent 16 years in emergency medicine across Florida, Georgia and Maine. Originally trained in traditional Western medicine, a personal cancer diagnosis in 2016 led Dr. Hill to explore integrative care and the profound impact of lifestyle, herbal medicine, and nutrition on health. This journey inspired the creation of Haven Veterinary Hospice & Senior Care, where she provides gentle in-home care focused on comfort, connection, and quality of life. Dr. Hill is proud to be certified in hospice and palliative care through the International Association for Animal Hospice and Palliative Care (IAAHPC) and serves on its board of directors. She believes pets are deeply valued members of the family and is honored to guide and support families through each stage of their pet’s life. Dr. Hill and her husband, Matt, founded Tranquil Waters Aquamation in 2021 to provide customized, environmentally friendly cremation services to their community. They live in Biddeford with their three daughters, six cats, three dogs, and a lively flock of chickens.

Bio Coming Soon

Rhianne is Haven Veterinary Hospice & Senior Care's resident Canadian. Working remotely, she is often the first voice clients hear when they reach out. She graduated from Winnipeg's Red River College in 2014 as a Registered Veterinary Technologist and is on track to earn her hospice and palliative care certification through the IAAHPC in 2026. Rhianne listens deeply, speaks gently, and meets people exactly where they are, whether they are feeling uncertain, overwhelmed, or grieving. In addition to her warm and steady presence on the phone, she serves as a knowledgeable source of comfort and continuity for ongoing clients between home visits with Dr. Hill. Rhianne lives in Winnipeg with her husband, her goldendoodle, and two cats. When she's not working, you'll find her curled up with a good book, painting pet portraits, or tending to her beloved indoor plant collection.

Jess serves as Office Manager for both Haven Veterinary Hospice & Senior Care and Tranquil Waters Aquamation, where she keeps operations running smoothly and ensures every family receives exceptional care. She holds a degree in Animal Sciences from the University of New England and is a certified Companion Animal Death Doula. Her background as a veterinary assistant brings a meaningful blend of clinical understanding and heartfelt compassion to her role. Jess believes that a warm, respectful environment makes all the difference for families navigating some of their most difficult moments, and for the team supporting them. She is dedicated to fostering open communication and ensuring that every client and colleague at Haven feels seen, valued, and cared for. Outside of work, Jess enjoys reading a good book, golfing with her partner and quiet time with her dogs, Bauer and Ryder, and her cat, Ping.

Office Hours
Phone Availability: M-F 9:00am-5:00pm

Appointments: We offer appointments seven days a week, including evenings.

Serving Southern Maine & Southeastern New Hampshire 

*For End of Life/Home Euthanasia, please contact us for exceptions to this service area map.